Office of Information Technology
Location:
Information Technology Services
20 Washington Place, 1st floor, East Wing
IT Service Desk: 401-454-6106 or servicedesk@risd.edu
ITS is responsible for all centralized information technology functions and support such as the Service Desk, desktop/laptop, printing, network infrastructure, administrative computing, and telephones. In addition, ITS provides secondary technical support to all academic departments and divisions. All IT related requests should originate at the Service Desk.
Hours:
Monday – Friday: 8:00AM – 5:00PM
Visit the itservices.risd.edu website for more information about current IT services.
Some of the resources you can access with RISD account:
RISD gmail
Network/Web storage
WebAdvisor + RISD Alerts!
Secure Wireless
Digication
RISD uses Google Apps for Education for Email, Drive (Docs), Calendar, and Sites. RISD has deemed E-mail the preferred method of contact therefore, it is important that users check RISD E-mail often.
RISD faculty members are assigned 1 GB of personal network storage to store files, photos, etc. RISD’s network storage is secure and backed up every evening. Access to this storage is available from on and off campus. Visit itservices.risd.edu for instructions to access network storage.
WebAdvisor provides faculty access to class rosters, on-line grading, textbook ordering, and student planning. In addition, WebAdvisor is the location where all RISD members (faculty, staff & students) enter and maintain emergency contact information for the purpose of RISD!Alert.