Office of Information Technology

Location:

Information Technology Services
20 Washington Place, 1st floor, East Wing
IT Service Desk: 401-454-6106 or servicedesk@risd.edu

 

ITS is responsible for all centralized information technology functions and support such as the Service Desk, desktop/laptop, printing, network infrastructure, administrative computing, and telephones.  In addition, ITS provides secondary technical support to all academic departments and divisions. All IT related requests should originate at the Service Desk.

 

Hours:

Monday – Friday: 8:00AM – 5:00PM

 

Visit the itservices.risd.edu website for more information about current IT services.

Some of the resources you can access with RISD account:

RISD gmail

Network/Web storage

WebAdvisor + RISD Alerts!

Secure Wireless

Digication

 

E-mail

RISD uses Google Apps for Education for Email, Drive (Docs), Calendar, and Sites. RISD has deemed E-mail the preferred method of contact therefore, it is important that users check RISD E-mail often.

 

Network

RISD faculty members are assigned 1 GB of personal network storage to store files, photos, etc.  RISD’s  network storage is secure and backed up every evening.  Access to this storage is available from on and off campus.  Visit itservices.risd.edu for instructions to access network storage.

 

WebAdvisor

WebAdvisor provides faculty access to class rosters, on-line grading, textbook ordering, and student planning.  In addition, WebAdvisor is the location where all RISD members (faculty, staff & students) enter and maintain emergency contact information for the purpose of RISD!Alert.

 

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