RISD IT Services Offering Unified Messaging (UM)
Unified Messaging (UM) is the integration of electronic messaging and communications and more specifically, the integration of voicemail and email. With UM activated, once a voice message is left, the system sends a copy of that voice message to your email inbox. You no longer have to dial into voicemail or rely on your desk phone’s message light. The email notification will contain the caller’s identification and telephone number (internal/external) along with a WAV file attachment of the voice message. Like other email attachments, the voicemail can be saved and/or forwarded. You may play back the voicemail with media players resident on most computers, smartphones and mobile devices.
You may contact the Service Desk (SD) via email (email@example.com) or phone 401 454-6106 to submit a request for UM activation.
For more information, visit the IT Services website here